Georgina said she "cried with relief" when Tesco Bank confirmed they would refund the full amount a day after the programme makers got involved.Īpple have pointed out there are ways accounts can be set up to alert parents before a child wants to make a purchase. So that's when I contacted the BBC, You and Yours, consumer programme." So I tried Apple again - they just read me their terms and conditions. "I rang up Tesco Bank and they said, because it was my daughter, they couldn't do anything about it. ![]() I just thought I would have to pay it off in instalments over the next few years. The last few months have been quite stressful, so maybe we have had our eye off the ball. I am not working at the minute, I am looking after my daughter. ![]() The 44-year-old nurse told the programme: "We'd just seen hundreds of transactions, these payment confirmations, so then the panic set in - oh my gosh, whose card is this on? Georgina went to the BBC Radio Four programme You and Yours after Tesco Bank initially refused a refund, but after it was brought up on the show the bank reconsidered and apologised. Read more: 'I thought I was just tired and run down until I collapsed and spent a month in intensive care' They were transactions of around £20, but added up to more than £2,500. Roblox says it has a "robust policy" from unauthorised payments, but Georgina, from Dyserth, Denbighshire, found out her daughter had managed to change the password to allow payments. The game allows users to create their own games but also offers in-app purchases to upgrade the user's avatar with things like clothes or accessories and offers some pay-to-play games. ![]() Georgina Munday's 10-year-old daughter Primrose didn't tell anyone she had changed the password on the family iPad. A mum from Wales has spoken out to warn others have her daughter spent more than £2,500 on the gaming site Roblox.
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